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You Focus On Growth
While We Handle Your
Business owners and executives at fast-growth Mid-Market companies rely on Origo’s ability to centralize and scale their back-office operations so they can focus on growing the business and grabbing market share faster.
- Free up your team for growth and servicing clients
- Build an entire new team with a single phone call
- Reduce your overhead and increase your EBITDA
- Boost your local teams' productivity and reduce churn
- Achieve your value creation plans and synergies
67
Net Promoter Score
95%+
Service Levels
96.3%
Staff Retention
1,000,000+
Service Requests
Will You Be the LAST to Discover the
Benefits Of Remote Teams?
Mid-Market executives face real challenges today:
- Finding good talent is harder than ever and payroll is blowing up. Not only it's hard to find good technicians, but even support staff. And they're too expensive to be doing $10/hour jobs.
- Business acquisitions are in full swing and competition is intensifying. Companies with wobbly operations are losing market share, churning talent and selling at a lower multiple.
- Executives are time-poor due to increased business demands. The leadership team’s focus on top-line growth and service operations leaves them with very little time to build and centralize their back-office and support infrastructure.
Luckily, there’s a solution for that...
Scale Your Operations and Increase Profits Faster All While
Freeing Up Your Leadership Team
Leading Mid-Market companies are already experiencing the benefits of remote team:
- Executives are able to scale up their back office team at a fraction of the time, reduce their overhead, improve cashflow and increase profit margins
- Local teams are freed up to focus on growing market share, servicing clients, finding & running technicians
- Clients receive 24/7 support, get their equipment back up and running faster, enjoy a 5-star experience that makes them spend more with you and recommend your service to others.
It's all upside for everyone involved, but only if you choose the right partner!
Why Origo is the #1 Choice for the Fastest Growing
Mid-Market Service Companies
Specialized Industry Knowledge
With our experience processing over 1,000,000 transactions for service businesses across multiple sectors including field service, SaaS, healthcare, legal and more, we know more about running back office and support operations than almost any other BPO that services mid-market companies.
Unlock Scalability
Whether you need to hire 10 or 100 team members, we’ve got the systems and talent pool in place to grow with you at your own pace.
Operational Improvement
We don’t recruit low-cost labor for you and wish you good luck. We create and execute Value Creation Plans to increase your team's productivity, fix operations issues, and automate workflows with technology.
One-Call Recruiting
You can forget about long 25-step hiring and onboarding cycles. With Origo, all you need is one phone call to your Client Success Manager and you’ll have new trained staff deployed in a matter of weeks. All hands off for you and your team.
We’ve Got Your Back-Office
We hire, train, and co-manage your dedicated remote team members across all back-office functions from call to cash.
Origo Academy
We empower your team members to get 1% better everyday by providing them with all the training and tools they need.
Guaranteed KPis
We put our money where our mouth is by tying our compensation to our performance. If we ever fail to deliver on agreed KPIs, we take a pay cut.
Simple Pricing
There are no hidden fees, multiple invoices, and complicated pricing. You get to choose a fixed pricing plan that suits your needs and helps you forecast your cash flow.
What Top Service Agents
Are Saying About Origo
Rodger Smelcer
Vice President & Owner at
United Service Technologies
“After working with Origo, it becomes clear that not all BPOs are created equal. We’ve doubled our business since working with Origo, and they have played an important role by enabling us to scale.”
Gyner Ozgul
President & Chief Operating Officer at SmartCare Equipment Solutions
“To anyone considering working with Origo, I would say, "try it." Take one specific area of your back office that would either improve your clients’ experience or your employees’ lives, and let Origo do their thing. You will find out that it works, that it produces tangible results, and that you can scale it.”
Michael Chan
Chief Executive Officer at Premium
Repair Services
“I've made the right choice. Otherwise, our KPIs wouldn’t increase in performance and decrease in training time in such a really short span.
From fact-finding, to building what we require, looking at processes, I think we only took
3 months (to go) up
and running.”
How We Bring You More Profits and
Help You Scale Faster
DISCOVER
Uncover all the operational improvements and growth opportunities sitting inside your business as we dig into your data and meet with key members on your team.
PLAN
Enjoy more profits and scale faster with a detailed Value Creation Plan that defines specific objectives and key results to achieve, maps out the structure of your remote team, and shows all the initiatives we’ll execute over the next 90 days and beyond.
BUILD
We’ll do all the work to attract, hire, train, and onboard your new remote team members to achieve the specific results and KPIs we’ve agreed on. And that’s just the start!
SCALE
Improvement never stops as we’re always learning new ways to boost your profits and better service your clients by executing new initiatives every 90 days.
Does Your company
Suffer From Profit Leaks?
After processing over 1,000,000 service requests, we’ve found that a lot of mid-market companies we come across are leaking profits.
And a lot of times, these “Profit Leaks” are hiding in plain sight.
If you’re processing over 2,000 service requests every month, there is a high chance that your company is suffering from one or more “Profit Leaks” that each could be costing you $100,000-500,000+/year in profits.
To help you uncover these profit leaks, we’ve developed the Profit Score Quiz to pinpoint areas in your business that could be costing you profits.
It also gives you a score that helps you benchmark your profitability compared to other companies in your industry.
Business consultants charge thousands for these insights. But because we want to add value to you before money even exchanges hands, we're waiving the fee and offering it to you for free.
Click on the button below to schedule a time and run your business through the Profit Score Quiz.
Want To Find out if
A Remote Team
Is Right For You?
The first step is to schedule a call with Yassin, our Chief Growth Officer, to find out how building a remote team at Origo can help you scale your operations and grow your profits.
We’ll build a detailed Value Creation Plan to show you all the operational improvements a remote team can bring to your business before any money changes hands.
Click on the button below to get started.
2021 Origo Suite 491/585 Little Collins St., Melbourne VIC 3000
